What is your cancellation policy?
- More than 6 weeks before hire date: 25% of total hire cost or booking deposit (whichever is greater).
- 6 weeks – 2 weeks before hire date: 50% of total hire charge.
- 2 weeks – no show: 100% of total hire charge.
A ‘no show’ is deemed as the customer not presenting themselves on the first day of the hire period to collect their motorhome and not communicating to Tripz.uk prior to this date that they will be collecting the motorhome on an alternative date/time within the booked hire period.
Should the hire be deemed a no show, the motorhome booking will be automatically cancelled at close of business that day and the motorhome will be released for re-hire to another party.
No refunds whatsoever will be due Tripz.uk cannot postpone or transfer money from one hire to another.
Tripz.uk reserves the right to amend our cancellation policy for certain events.